As a Functional Lead at XTEL, you will bridge client business requirements with the capabilities of our SaaS revenue management platform. You will drive hands-on configuration, implementation, and functional leadership to deliver high-quality solutions for clients in the consumer goods sector, working closely with both client and internal teams to generate real business value.

Key Responsibilities

• Lead workshops with client teams to gather and challenge requirements, translating them into functional blueprints and configuration specifications that minimize customization.

• Drive key configuration decisions, maximizing business value from the XTEL platform by clearly articulating options and aligning them with client TPM processes and data.

• Design and configure end-to-end solutions using the XTEL SaaS platform, ensuring scalability, security, and alignment with client needs.

• Conduct gap analysis between client requirements and standard platform capabilities, recommending practical configuration or closure strategies.

• Provide functional governance throughout the delivery lifecycle, identifying and mitigating business and product risks.

• Act as the functional design authority with clients and partners, promoting best practices, reuse of existing patterns, and pre-packaged configurations.

• Quality assure partner functional design decisions for compliance with the XTEL core product.

• Serve as a communication bridge between client and product teams, providing actionable feedback for continuous improvement.

• Coach and mentor functional team members, driving skill development and a culture of quality and discipline.

• Drive continuous improvement of methodologies and ways of working, focusing on quality and product best practices.

Qualifications

• Bachelor's or Master's degree in Business, Computer Science, Engineering, or equivalent experience.

• Proven experience designing, configuring, and implementing enterprise software solutions, ideally for a software vendor or systems integrator.

• Background in FMCG commercial processes (TPM, Retail Execution, SFA, RGM) is a strong advantage.

• Strong analytical skills and passion for data and process optimization.

• Excellent communication, facilitation, and interpersonal skills, with the ability to translate business needs into functional solutions.

• Commercial awareness and experience supporting pre-sales processes as an SME.

• Comfortable with both Agile and Waterfall methodologies.

• Highly organized, proactive, and results-driven, with a pragmatic and client-centric approach.

• Fluent in English; additional languages are an asset.