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XTEL career site
Enablement EMEA & ROW - AMS TPM · APAC - Remote · Fully Remote

Functional Consultant

XTEL is looking for an experienced Functional Consultant (AMS Senior Business Analyst) to join our global team supporting top Consumer Packaged Goods (CPG) companies. If you enjoy solving complex business problems, working directly with enterprise clients, and influencing product evolution—this role is for you.

What You’ll Do

  • Support clients on our Revenue Management platform: configuration, troubleshooting, and enhancements.
  • Own client relationships—manage tickets, resolve issues, and ensure seamless service delivery.
  • Analyse business requirements and collaborate closely with technical and product teams.
  • Lead QA activities and coordinate release cycles.
  • Drive proactive maintenance initiatives and continuous improvement.
  • Mentor junior team members and contribute to team best practices.

What We’re Looking For

  • 9+ years in enterprise software support, functional consulting, or AMS roles.
  • Experience with CRM, ERP, or enterprise applications.
  • Strong understanding of SDLC, SLAs, and support processes.
  • SQL (medium complexity) and integration knowledge.
  • FMCG/CPG experience (TPM, Retail Execution, SFA) is a big plus.
  • Excellent communication skills in English.

Why XTEL?

  • Work with a global leader in Revenue Management solutions.
  • Partner with major international CPG brands.
  • Growth‑focused environment with real impact on product evolution.
Department
Enablement EMEA & ROW - AMS TPM
Locations
APAC - Remote
Remote status
Fully Remote
Employment type
Full-time
Employment level
Professionals

About XTEL

XTEL is a leading global SaaS enterprise software provider,delivering a mission-critical, cloud-native, and AI-first revenue management platform across augmented AI data management, trade promotion management, advanced AI analytics, assortment, and retail execution. The company is disrupting a multi-billion-dollar global market that is expected to grow at a double-digit annual rate through 2030.

Founded in 2015, XTEL supports more than 400 global mega brands in the CPG sector, managing over €100 billion in annual trade spend through its AI-enabled platform, with the US as its largest market. XTEL is building its AI agentic framework for the Revenue Management platform in partnership with Microsoft and Copilot. XTEL has $100m of topline and is delivering accelerating profitable growth of 50%+.

Backed by Bain Capital, XTEL has demonstrated strong momentum in product innovation and global expansion since becoming a standalone entity in 2023.

Founded in 2015
Co-workers 500+
Enablement EMEA & ROW - AMS TPM · APAC - Remote · Fully Remote

Functional Consultant

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