About XTEL

XTEL’s core business relies on providing AI solutions in the form of Software as a Service (SaaS) to the CPG/FMCG market. As a leading software provider of sales automation solutions for the Consumer Goods Industry worldwide, our mission is to partner with our customers to unlock growth through smart investment and optimize their promotional plans. 

Position Overview

In this role, you will work on our client solutions, and you will oversee the health status of our delivery processes.

Through a structured training program, you will learn how our AI solutions work, and you will soon be able to perform both ordinary and extraordinary maintenance on the clients’ installations. Accordingly, your main responsibilities will include both schedulable activities (such as AI models retraining/finetuning and data processing) and on-demand ones (such as troubleshooting and debugging, data extractions and/or validations, minor and major change requests). You will collaborate with cross-functional teams to keep our AI systems healthy, valuable, usable and explainable, while managing the feedback flow to ensure resilience and a proactive process.

Key Responsibilities

• Update data, retrain/finetune AI models, refresh Power BI reports.
• Work on clients’ needs and issues through a ticketing system.
• Take care of the health status of data sources, pipelines and delivered solutions (e.g. dashboards) and manage the troubleshooting and debugging workflow.
• Connect with Project and Product Team and report feedback on the solution for future improvement.
• Occasionally attend client’s meeting supporting senior members of the team.

Qualifications

We are looking for a motivated Data Engineer who will be looking for the opportunity to gain hands-on experience across all stages of our delivery process and the entire stack of our deployed solutions. A great candidate will have:

• A Bachelor’s or Master’s Degree in Computer Science, Engineering, STEM or related field. Equivalent experience will be taken into consideration.
• Proficiency in Italian and English.
• Proficiency in Python and confidence with mostly used data manipulation libraries (numpy, pandas)

Trasversal skills

• Good communication and collaboration skills.
• Strong analytical skills with a critical thinking attitude.

Nice to have:

• Good communication and collaboration skills.
• Strong analytical skills with a critical thinking attitude.
• Previous experience in Data Management, Data Science, Analytics or BI.
• A general knowledge of SQL.
• Knowledge of DevOps services and Azure Cloud ecosystem.
• CPG / FMCG industry knowledge.
• Basics of Kubernetes.
• Passion for Data Science (Machine Learning, Artificial Intelligence, Operations Research).

What We Offer

• Hybrid working set-up (HQ in Casalecchio di Reno, Bologna);🏡
• Flexible working hours;⌚
• Meal vouchers;🍴
• Annual Welfare; ☘️
• Bonus scheme, if applicable;💸
• Birthday off;🎁
• A training program for newcomers, which will get you onboard of the tools you will need to get used to our products and to become a great Data Engineer in no time! Our platform is full of Trainings and Certifications to help you grow in your career; 📗
  
• A fun and challenging role in a fast-growing software company, with up-to-date technologies for Data Management and AI; 🚀
• A diverse and international team with strong ownership and a can-do mentality; 🌏
• A training program for newcomers, which will get you onboard of the tools you will need to get used to our products and to become a great Data Engineer in no time! Our platform is full of Trainings and Certifications to help you grow in your career.

Equal Opportunity Statement

If you have strengths to share, we’d love to hear from you. We value diverse backgrounds and experiences, so don’t hesitate to apply even if you don’t meet all criteria.

XTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.